A:
If your car was totaled in an accident that was caused by another driver, then you have rights. The insurance company won’t actually buy you a new car, but they will send you a check so you can replace your car.
You should not expect to buy a brand-new vehicle – unless the car that you lost was brand-new. What the insurance company will do is provide you with enough money to replace the car you had. So, if your car was 2 or 5 or 10 years old, you should be given enough money to buy a similar car.
Sounds easy, right? Not so fast. While the insurance company will offer you money to buy a replacement car, they don’t always give you enough money to actually replace what you had. In this case, you can push back and ask that they fairly compensate you for your loss (see related FAQ).
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